Author Your Path to Success by exploring the power of communication, problem solving, empathy, belonging & creativity. The Framework for Successful Customer Service is a guide to soften your approach to finding solutions with ease. You can harness the energy and create positive interaction every time without sacrificing your own well-being. Develop the professional acumen for resiliency with human interaction.
Tell your story & what makes your tree of life thrive.
Map the customer's story with empathy.
Follow the Framework every time!
This is your path to success!
Alexia Georghiou is an International Speaker, Author, Life Coach & Consultant who teaches The Framework for Successful Customer Service across industries. Every person who interacts with human beings at work needs this book. Soft skills are a commodity that artificial intelligence will not be able to replace. Level up your competencies by working through the material offered in this book. We can offer the customer a solution meeting their needs and wants, without sacrificing our own well-being. Integrating work and life is not easy in this ever changing world. Use empathy mapping to understand the customer and their viewpoint better.
Author your path to success today!
Art is to dream with daily choices, be in the moment, grasp the realities of our past, and move forward to a future.~Alexia Georghiou